Women Make the Social Media World Go 'Round

By Martha Wilson

Men have long lorded over the remote in the home, but move over Rover, there's a new in-house sheriff when it comes to social media.

Arguably women have always been the better networkers, so a recent Digital Year in Review whitepaper that showed females making leaps and bounds in time spent on social media was not exactly a bombshell.

Link that with Pew Research Center findings that men make choices in only about 26 percent of all couples, and you're left with one conclusion--women make the social media world go 'round by being the deciders. That bodes very well for businesses doing social media marketing to the X chromosomes gender.

For most women, social media is a fabulous tool to connect with like-minded individuals, to locate needed products and to speed up multitasking in order to gain more time with the people they love.

“Companies looking to reach women — whether as consumers, entrepreneurs, employees, or advocates — have an unprecedented opportunity through social media to engage them,” says Jessica Faye Carter, author of the Technicultr blog. “For women, social media presents abundant opportunities to lead, effect change, innovate, and build relationships across sectors, locally, nationally, and globally.”

Conversations between companies and female consumers are moving beyond “what do you want?” types of questions to getting real-time feedback from women on products, services, and marketing campaigns—sometimes before they go to market.

For instance, in China, Unilever, the makers of Pond’s Age Miracle moisturizer, asked bloggers to try the cream and share findings. That risk paid off. Consumers gave the moisturizer a big thumbs up, leading to the adoption of social media strategies by other Unilever offices in Asia.

And Kmart launched a new program, Smart Shoppers Unite, which mixes deals with shopping advice and lifestyle discussions. Features include tips from The Frugalista, a popular bargain-shopping blogger, coupon section and games. This network is interest-based — anyone interested in budget-conscious shopping can join.

No doubt, social media is becoming a major tool for women of all interests, says JoAnn Bamberger, author of Mothers of Intention: How Women and the Social Media are Revolutionizing Politics in America.

“I think we love our villages and we love reaching out to the people we know and interacting with them and sharing our stories and experiences,” Bamberger says. “I think that's something that the world of social media has allowed women to do in a way as never before.”

So, what’s the bottom line? The research is clear. Go after the deciders – women buyers – using social media platforms to boost your bottom line.



Social media helps women spend more time with the ones they love.

 Martha Wilson is an associate at Web Face, www.web-face-solutions.com