Thursday, July 21, 2011

Women Make the Social Media World Go 'Round

By Martha Wilson
Men have long lorded over the remote in the home, but move over Rover, there's a new in-house sheriff when it comes to social media.

Arguably women have always been the better networkers, so a recent Digital Year in Review whitepaper that showed females making leaps and bounds in time spent on social media was not exactly a bombshell.

Link that with Pew Research Center findings that men make choices in only about 26 percent of all couples, and you're left with one conclusion--women make the social media world go 'round by being the deciders. That bodes very well for businesses doing social media marketing to the X chromosomes gender.

For most women, social media is a fabulous tool to connect with like-minded individuals, to locate needed products and to speed up multitasking in order to gain more time with the people they love.

“Companies looking to reach women — whether as consumers, entrepreneurs, employees, or advocates — have an unprecedented opportunity through social media to engage them,” says Jessica Faye Carter, author of the Technicultr blog. “For women, social media presents abundant opportunities to lead, effect change, innovate, and build relationships across sectors, locally, nationally, and globally.”

Conversations between companies and female consumers are moving beyond “what do you want?” types of questions to getting real-time feedback from women on products, services, and marketing campaigns—sometimes before they go to market.

For instance, in China, Unilever, the makers of Pond’s Age Miracle moisturizer, asked bloggers to try the cream and share findings. That risk paid off. Consumers gave the moisturizer a big thumbs up, leading to the adoption of social media strategies by other Unilever offices in Asia.

And Kmart launched a new program, Smart Shoppers Unite, which mixes deals with shopping advice and lifestyle discussions. Features include tips from The Frugalista, a popular bargain-shopping blogger, coupon section and games. This network is interest-based — anyone interested in budget-conscious shopping can join.

No doubt, social media is becoming a major tool for women of all interests, says JoAnn Bamberger, author of Mothers of Intention: How Women and the Social Media are Revolutionizing Politics in America.

“I think we love our villages and we love reaching out to the people we know and interacting with them and sharing our stories and experiences,” Bamberger says. “I think that's something that the world of social media has allowed women to do in a way as never before.”

So, what’s the bottom line? The research is clear. Go after the deciders – women buyers – using social media platforms to boost your bottom line.


Social media helps women spend more time with the ones they love.
 Martha Wilson is an associate at Web Face, www.web-face-solutions.com

Monday, July 11, 2011

Dressing for Social Media Success

by TC Brown

Lady Gaga wore a dress made of meat when she appeared at MTV’s Music Video Awards last year.

That was so yesterday.

Icelandic pop sensation Kali one upped Gaga when she donned a dress made of QR Codes recently.

Fans could photograph Kali and scan the dress with their smartphones, leading them to videos of her band, Steed Lord. The designer called it a “super self-promotional dress.”

QR’s, short for quick response codes, are those odd, jumbo stamp-like boxes that are a cross between grocery bar codes, a miniature maze and modern art.

Consumers with smartphones or tablet computers use apps to scan these codes to open a web page, capture video, get detailed product information or grab coupons. They are an advertiser’s dream, and they’re popping up everywhere – restaurants, real estate signs, department stores, billboards and in publication ads.  Miller Beer is using them for a summer promotion.

The Japanese developed QR’s in the mid-1990s, but they have been slow to catch on here.  Many remain clueless, even tech-savvy youngsters.

Ignorance, however, is no reason to ignore what many observers say is a coming boon for small businesses, especially as more and more people get smartphones and tablet computers.  QR scanning traffic has increased 49 percent since the first quarter of 2010.

So, businesses would be wise to look forward and embrace this trend. Should your company choose to adopt QR codes, follow some basic rules:
·       Define the target audience and your goals 
·       Remember scans will mostly be seen on small, mobile screens
·       Give easy instructions on which QR app is needed for download
·       When possible, provide rewards to viewers
·       Test it before releasing it
·       Measure you analytics

You can be sure QRs are here to stay. These days, you can even eat them. The worlds’ first QR wedding cake was created in Manitoba, Canada this year.  Last year, someone built a QR code from a 56-ounce bag of M&Ms that took viewers to the company’s website. Yum!

And though Lady Gaga has not slipped into a QR dress, she gets it. Gaga partnered with Starbucks in May to promote her new album, letting fans scan QR codes provided by the coffee shop for clues to a puzzle involving a two week digital scavenger hunt. 

Recently, a whiskey company hired a Paris-based tattoo artist to ink a QR code on someone that led to an animated live stream on the company’s Facebook page. Here’s the story:  http://mashable.com/2011/07/08/qr-code-tattoo/

How creative can your company get?

TC Brown is a partner at Web Face, a communications and marketing company helping businesses stand out.

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